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Privacy Policy

This privacy policy outlines how Cr8tive Digital Ltd manages the personal information of users who visit our website, cr8tive-digital.co.uk. It explains the types of data we collect, how we use it, and the steps we take to protect your privacy.

What Information Do We Collect?

We collect personal data when you register with us, place an order for our services, or voluntarily provide feedback. Additionally, we may gather website usage data through cookies to enhance your browsing experience.

Our Website

Cr8tive Digital Ltd is committed to safeguarding user privacy. We implement appropriate measures to ensure that your data is protected while you interact with our website. Our privacy policy complies with all applicable UK laws and regulations.

External Links

Our website may contain links to external websites. Please note that this privacy policy applies solely to cr8tive-digital.co.uk. We encourage users to review the privacy policies of any external sites they visit.

How We Use Your Information

The information we collect is used to manage your account, process your orders, and, if you have opted in, send you updates on our services and special offers. Data collected through cookies helps us personalise your browsing experience and improve our website. We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Social Media Engagement

Cr8tive Digital Ltd engages with users via various social media platforms. While we adhere to the privacy policies of these platforms, we advise users to exercise caution when sharing personal information. We will never request sensitive data through social media channels and recommend contacting us via email for any confidential matters.

Accessing and Updating Your Information

You have the right to request a copy of the personal information we hold about you. If you wish to access, amend, or delete your data, please contact us using the details provided below. We may charge a small fee for processing such requests in accordance with UK data protection laws.

Updates to Our Privacy Policy

We regularly review and update our privacy policy to ensure compliance with legal standards. Any changes will be posted on this page. The latest update to this policy was made in February 2025.

How to Contact Us

For any questions regarding this privacy policy or your personal data, please contact us via:

  • Email: [email protected]


Cookie Policy

At Cr8tive-digital.com, we use cookies and similar technologies to personalise your experience on our website and to analyse website usage. This Cookies Policy explains how we use cookies and your choices regarding cookies.

What are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are used to remember your preferences and improve your experience on the website.

Types of Cookies We Use

We use the following types of cookies:

  • Necessary cookies: These cookies are essential for the website to function properly, such as to enable you to log in to your account.
  • Analytics cookies: These cookies allow us to analyse website usage and improve our marketing efforts.
  • Personalisation cookies: These cookies allow us to personalise your experience on our website, such as by remembering your preferences.
  • Advertising cookies: These cookies allow us to show you targeted ads based on your browsing behavior.

As part of our efforts to provide an excellent user experience, we utilise Microsoft Clarity, a web analytics tool, to gain insights into how our website is used and to improve its performance.

What is Microsoft Clarity?

Microsoft Clarity is a user behaviour analytics tool that helps us understand how visitors interact with our website. It provides us with insights such as:

  • Heatmaps: Visual representations of how users click, scroll, and interact with various elements on our site.
  • Session Recordings: Replay of user sessions to analyse browsing patterns.
  • Insights: Data on user behaviour to help us optimize the user experience.

What Information Does Microsoft Clarity Collect?

When you visit our website, Microsoft Clarity may collect the following types of information:

  • Device Information: Such as your device type, operating system, and browser.
  • Interaction Data: Information about how you interact with our site, including clicks, scrolls, and navigation paths.
  • Geolocation Data: General location data based on your IP address.
  • Anonymous Identifiers: Unique identifiers to track your session across our website without personally identifying you.

Your Choices Regarding Cookies

You can choose to accept or reject cookies on our website. Most web browsers automatically accept cookies, but you can usually modify your browser settings to reject cookies if you prefer. However, this may limit your ability to use certain features of our website.

Changes to Our Cookies Policy

We may update this Cookies Policy from time to time by posting a new version on our website. Your continued use of our website after any such changes indicates your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about our Cookies Policy, please contact us via email at [email protected]

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    We improve our services and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data.

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